Shipping policy

Folkloore offers products for sale that are in stock and available for dispatch from our distribution center.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
We ship to Italy and to all the other countries through DHL courier if you choose express shipping or through National post if you choose standard shipping.

TYPES OF SHIPPING

We offer:

- Express Shipping (2-4 business days), for specific Italian regions such as Basilicata, Calabria, Campania, Puglia and the Islands, delivery might take up to one additional day. Working days are from Monday to Friday.


- Standard shipping (5-10 business days)

Within European Union, all destinations are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price. When a DDU (Delivery Duty Unpaid) destination is selected (outside European Union), the product prices displayed are exclusive of all taxes and duties. So once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs. As we're unable to advise on the amount, we'll send you an email before we dispatch your first DDU order. Please look out for this email in your inbox so your purchases are dispatched on time.